Big Yellow Self Storage Bromley
Self-storage facility in Bromley
Address: 12 Farwig Ln, Bromley BR1 3RB, United Kingdom
Phone: 442083130854
Region: Bromley
Nearest station: Bromley North (0.3 miles)
Rated: 4.5/5 on Google.
Opening Times
| Monday: | 8:30 AM–5:30 PM |
| Tuesday: | 8:30 AM–5:30 PM |
| Wednesday: | 8:30 AM–5:30 PM |
| Thursday: | 8:30 AM–5:30 PM |
| Friday: | 8:30 AM–5:30 PM |
| Saturday: | 9 AM–5:30 PM |
| Sunday: | 10 AM–4 PM |
About Big Yellow Self Storage Bromley
- 🩸 Prices have been raised twice in the past year, causing displeasure and customer attrition. Some feel this is price gouging.
- 💰 Found a competitor with the same size room just 3 miles away for £10 less per week, equivalent to £480 per year. Big Yellow only price matches for new customers and offers a maximum discount of 6 months.
- ❌ Overinflated costs compared to other storage options in Bromley. Not offering anything unique that competitors don’t provide.
- ✅ Staff are consistently described as nice, helpful, and providing great customer service. One employee with long finger nails was particularly praised.
- ✅ Very easy experience thanks to the helpful staff who were willing to adjust booking arrangements according to one customer’s needs.
- 💔 The emotional intelligence and compassion displayed by the staff were highly appreciated by a customer going through a divorce. Supportive measures such as tissues, water, and stronger coffee made them feel valued as a customer.
- 📦 Also mentioned is that this location serves as their Amazon business warehouse.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards
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