Best Western Plus Hotel
Hotel in Brent
Address: 365 High Rd, London HA9 6AY, United Kingdom
Phone: 442038791880
Region: Brent
Nearest station: Wembley Central (0.23 miles)
Rated: 3.8/5 on Google.
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About Best Western Plus Hotel
- – Mixed opinions about staff: Some found the night staff to be kind and friendly, while others felt that the manager was aggressive in communicating with colleagues.
- – Complaints about cancellation policy: One review mentioned that the hotel canceled their reservation last minute due to a concert, forcing them to pay a higher price if they wanted to stay. They express frustration at this practice and mention similar complaints from other reviewers.
- – Positive feedback on room cleanliness and comfort: One guest stayed for 4 nights and found the rooms to be clean and comfortable overall. However, they did mention that sound could easily pass through the thin walls, making it uncomfortable at times.
- – Convenient location near Wembley Central: The hotel is praised for its proximity to Wembley Central and a cinema, making it a decent option for those looking for a place to sleep for the night.
- – Modern touch in room decor: Reviewers noted that the rooms had a nice and clean aesthetic with modern touches.
- – Mixed opinions on security measures: One guest mentioned feeling disturbed by constant knocks on their door while another expressed concern over an alleged breach of fire door security. However, there is no clear consensus regarding these issues.
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