Berry Croydon BMW

BMW dealer in Croydon

Address: 57 Croydon Rd, Beddington, Croydon CR0 4QE, United Kingdom

Phone: 442039933970

Region: Croydon

Nearest station: Waddon (0.33 miles)

Rated: 4.3/5 on Google.

Website

• 👎 One customer had a negative experience with the sales assistant and manager, feeling dismissed, rude, and condescended. They were not satisfied with the customer service and will not buy from them again.
• 🚗 The same customer also felt ambushed by having to pay an additional £600 road tax that was not explained during the buying process. This left a negative impression on their overall experience.
• 🤝 On the other hand, another customer had a positive experience at Berry Croydon BMW. They appreciated the wide range of options available in person to test drive and found their agent, George, to be wonderful.
• 💼 George provided all necessary information about different cars, including both positives and negatives. He shared personal experiences as well to help this customer make an informed decision within their budget.
• ✨ Overall, there are mixed opinions about Berry Croydon BMW. While one customer had a disappointing experience with poor customer service and unexpected costs, another was satisfied with the variety of options and helpful agent they encountered.
• 💔 Customer service could be improved as some individuals felt undervalued during their car buying process.

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