Barclays Bank
Bank in Tower Hamlets
Address: 611 Roman Rd, Bow, London E3 2RR, United Kingdom
Phone: 443457345345
Region: Tower Hamlets
Nearest station: Bow Road (0.5 miles)
Rated: 2.2/5 on Google.
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About Barclays Bank
- 🙅♀️ Appalling customer service: Long wait times, unhelpful staff, and lack of management presence.
- 👥 Mixed opinions on staffing: Some customers complained about understaffing leading to long queues, while others mentioned unnecessary conversation with customers instead of attending to them.
- 😴 Staff attitude: Some reviewers felt that Barclays Bank employees appeared disinterested, moving slowly and avoiding eye contact with waiting customers.
- 😡 Rude service from a specific employee: One customer expressed dissatisfaction with a particular staff member at the Roman Road branch, citing rudeness, unfriendliness, and lack of helpfulness.
- ⏰ Impatient waiting time: Due to poor experiences and excessive wait time without receiving service at the counter or being given an apology for the delay, some individuals decided to close their accounts or seek out other banks.
- Note: Overall negative sentiment towards Barclays Bank due to poor customer service experiences.
Options: Wheelchair-accessible entrance
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