Barclays Bank
Bank in Newham
Address: 306 Romford Rd, London E7 9HH, United Kingdom
Phone: 443457345345
Region: Newham
Nearest station: Forest Gate (0.22 miles)
Rated: 3.1/5 on Google.
Opening Times
| Monday: | 9:30 AM–3 PM |
| Tuesday: | 9:30 AM–3 PM |
| Wednesday: | 9:30 AM–3 PM |
| Thursday: | 9:30 AM–3 PM |
| Friday: | 9:30 AM–3 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Barclays Bank
- 👎 Rubbish service, closed counter at mid-day. Bad management and clueless staff about customer service. Counter sometimes closes before 2pm due to lack of staff.
- 👍 Mixed opinions: Some reviewers had positive experiences with helpful and attentive staff, particularly the manager Jabar. He resolved issues promptly and even followed up with a phone call.
- 🤷♀️ Diverging perspectives on service quality: Some customers had very bad experiences, calling it the worst branch ever, while others found the staff to be supportive and helpful.
- ⌛ Long waiting times observed: One reviewer waited over 30 minutes just to be informed that no one in the branch could process a CHAPS payment. Another waited for an hour to see a personal banking adviser.
- 😡 Frustration about delays: Customers expressed frustration with long waiting times while other staff members seemed uninterested in addressing the delay.
- ❌ Customer dissatisfaction overall: The reviews collectively convey dissatisfaction with poor customer service, long waits, and perceived inefficiency of the branch.
Options: Wheelchair accessible entrance
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