Barclays Bank
Bank in Tower Hamlets
Address: 2 Churchill Pl, London E14 5RB, United Kingdom
Phone: 443457345345
Region: Tower Hamlets
Nearest station: Canary Wharf (0.31 miles)
Rated: 3.3/5 on Google.
Opening Times
| Monday: | 9:30 AM–3 PM |
| Tuesday: | 9:30 AM–3 PM |
| Wednesday: | 9:30 AM–3 PM |
| Thursday: | 9:30 AM–3 PM |
| Friday: | 9:30 AM–3 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Barclays Bank
- 👎 Horrible customer service and non-customer centric approach
- 📱 App failed to function for a mortgage rate change, received conflicting advice to wait
- ✉️ No updates or documentation provided for case raised with financial ombudsman
- ⏰ Resolution timeframe exceeded by over 120 days without any progress
- 💸 Barclays offered compensation equivalent to 2% of overcharge but lacks business ethics
- ✅ Positive experience with trust fund issue and legal name change
- Summary: The reviews for Barclays Bank present mixed opinions. While one customer had a terrible experience with non-existent customer care, receiving conflicting advice and no updates on their complaint, another customer had positive experiences with trust fund and name change issues. The bank’s response to the complaint was perceived as insufficient compensation.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible lift
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