Barclays Bank
Bank in Lambeth
Address: 463/465 Brixton Rd, London SW9 8HL, United Kingdom
Phone: 443457345345
Region: Lambeth
Nearest station: Brixton (0.12 miles)
Rated: 1.8/5 on Google.
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About Barclays Bank
- 👎 Poor customer service experience in the Brixton branch
- 👥 Only two staff members working at that time
- 😕 Strange and uninviting behavior from one of the staff members
- ⏳ Had to wait for 15 minutes while others who arrived later were served
- 🤷 Unclear why they were intentionally ignoring the customer’s request for help with changing their address online
- Overall, this review highlights a frustrating experience with poor customer service at Barclays Bank. The branch had limited staff, leading to delays and feeling ignored. One staff member appeared unhelpful and gave misleading information about the waiting time. It is unclear why there was intentional negligence towards addressing the customer’s concern.
Options: Wheelchair-accessible entrance, Wheelchair-accessible car park
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