B&M Carpets And Flooring
Carpet store in Kingston upon Thames
Address: 408 Richmond Rd, Kingston upon Thames KT2 5PU, United Kingdom
Phone: 442085462533
Region: Kingston upon Thames
Nearest station: Hampton Wick (1.17 miles)
Rated: 4.4/5 on Google.
Opening Times
| Monday: | 9:30 AM–4:30 PM |
| Tuesday: | 9:30 AM–4:30 PM |
| Wednesday: | 9:30 AM–4:30 PM |
| Thursday: | 9:30 AM–4:30 PM |
| Friday: | 9:30 AM–4:30 PM |
| Saturday: | 10 AM–2 PM |
| Sunday: | Closed |
About B&M Carpets And Flooring
- 👍 Some customers mentioned a lack of care and damage to their skirting boards during the carpet installation process. The owner did not take responsibility for the issue.
- 👎 Mixed opinions on customer service – some found the team knowledgeable and reliable, while others had trouble getting a quote despite chasing.
- 😊 Positive feedback on a great choice of carpets for the front room, stairs, and landing. Customers were pleased with their decision to support local business.
- 🐛 One customer noticed cloth moths flying around in the shop despite claims that all carpets were pretreated for them.
- ✨ The company sent a different installer than originally planned, leading to issues where staples were placed above the carpet causing injury.
- Overall, while there are mixed opinions about B&M Carpets And Flooring’s customer service and attention to detail during installations, customers generally appreciated their selection of carpets and supporting local business. However, issues like cloth moths in the shop and staple placement need improvement.
Options: Delivery, In-store shopping, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards
User Feedback
There are no reviews yet. Be the first one to write one.
Leave Your Feedback
Locations Nearby
Richmond Kitchens (Kingston Branch)
Categories: Home Goods Stores, Local
Howdens – North Kingston
Categories: Home Goods Stores, Local
Selco Builders Warehouse
Categories: Home Goods Stores, Local