B Kosher

Supermarket in Barnet

Address: 144 Brent St, London NW4 2DR, United Kingdom

Phone: 442032104000

Region: Barnet

Nearest station: Hendon Central (0.4 miles)

Rated: 4.2/5 on Google.

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• – 🚫 Negative customer service experience: Customer had a terrible experience with B Kosher’s customer service. They felt ignored and like the company didn’t take responsibility for issues with their order.
• – 📦 Late delivery and damaged items: The customer’s Rosh Hashana order arrived a day late, and it seemed like the package had been opened and resealed. The fresh produce was rotten, and all the wine was stolen.
• – 💔 Lack of empathy and disregard for customers: B Kosher showed a lack of care, respect, and empathy towards the customer’s situation. They did not apologize or offer any solution when their order was ruined.
• – ⏳ Delayed response time: The customer reached out to B Kosher through multiple channels but did not receive any acknowledgment for several days. This delayed response only exacerbated their frustration.
• – ✉️ No resolution or refund offered: Despite contacting B Kosher multiple times, no apology, refund, or replacement was provided by the company. When the customer asked for a refund directly, they were ignored once again.

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