Aviva

Insurance agency in Tower Hamlets

Address: South Quay Plaza, 183 Marsh Wall, London E14 9SR, United Kingdom

Phone: 443456029221

Region: Tower Hamlets

Nearest station: South Quay (0.03 miles)

Rated: 2.3/5 on Google.

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• 🚀 Aviva is praised for its fast response and efficient handling of inquiries.
• 😣 On the other hand, some customers have had a frustrating experience trying to get their pensions released from Aviva.
• ☎️ Contacting Aviva over the phone seems to be a major hurdle for some customers, leading to delays and difficulty in resolving issues.
• 📝 Writing letters requesting pension payments has not been sufficient for some customers; they feel like they are being asked to go through unnecessary steps.
• ⭐️ Mixed opinions exist regarding Aviva’s customer service and responsiveness.
• 💼 While some reviewers appreciate Aviva’s promptness, others find it challenging to navigate their system.
• 💯 The key issue seems to be communication, with discrepancies in how easy it is for customers to reach out and resolve their concerns.
• 😊 Overall, the reviews indicate that Aviva can provide a swift resolution but might need improvement in terms of accessibility for all clients.
• 🔒 It is essential for future clients of Aviva to consider both positive and negative experiences when evaluating their services.

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