Autoquest London

Car Service Station in Ealing

Address: Unit 2, Perivale New Business Centre, 19 Wadsworth Rd, Perivale, Greenford UB6 7LF, United Kingdom

Phone: 447810101888

Region: Ealing

Nearest station: Perivale (0.53 miles)

Rated: 4.0/5 on Google.

Website

• 👎 Some customers experienced poor service and communication.
• 🚗 One customer had their car in for maintenance instead of fixing the gearbox and was charged £600.
• 📅 The car was left on side roads and received tickets without any communication from Autoquest London.
• 💼 Sandra, an employee at Autoquest London, asked for a £200 deposit to fix the gearbox but later said they don’t use that account anymore.
• ⏳ Three months later, the customer still hasn’t received their deposit back and refuses to collect the vehicle until they do.
• 😡 The customer also complained about unprofessional behavior, including a worker swearing at them, as a female customer.
• ✅ On a positive note, one customer bought a vehicle from Autoquest London and had a good experience with them. They received follow-up calls from the dealer after one month to check if everything was satisfactory.
• ❌ However, another customer experienced an issue with parking where cars were parked on footpaths across the road. They only found out about this when they received a penalty charge notice of £130 one month later. The photo provided indicated damage caused by polishing the door.

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