Audley Travel
Travel agency in Kensington and Chelsea
Address: Monsoon Building, 1 Nicholas Rd, London W11 4AN, United Kingdom
Phone: 441993838450
Region: Kensington and Chelsea
Nearest station: Latimer Road (0.14 miles)
Rated: 4.0/5 on Google.
Opening Times
| Monday: | 9 AM–8 PM |
| Tuesday: | 9 AM–8 PM |
| Wednesday: | 9 AM–8 PM |
| Thursday: | 9 AM–8 PM |
| Friday: | 9 AM–5 PM |
| Saturday: | 10 AM–6 PM |
| Sunday: | 10 AM–6 PM |
About Audley Travel
- 👍 Some positive experiences with Audley Travel:
- – Booked expensive trips and felt they got their money’s worth
- – Have often paid five-figure sums for holidays with other tour operators
- – Had a good experience with canceling a trip due to personal reasons
- 😕 Mixed opinions on customer service:
- – Experienced unpleasant and condescending attitude when making queries
- – Given misinformation regarding visas or permits
- – Pushy hard sell to book after one phone call
- – Complaints made about a ‘concierge’ who asked too many questions before transferring the call to the relevant specialist
- – Snappy and rude interaction with an India specialist regarding visa process
- ⭐ Overall, some customers have had positive experiences with Audley Travel, feeling they received value for their money. However, there have been issues with customer service, including condescension, misinformation, pushy sales tactics, and unhelpful interactions. Personal cancellation experience was handled well.
Options: Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, LGBTQ+ friendly, Transgender safe space
User Feedback
There are no reviews yet. Be the first one to write one.
Leave Your Feedback
Locations Nearby
UKAngola Visa & Translation Services
Categories: Travel Agencies, Local
Bellini Travel
Categories: Travel Agencies, Local
Cookson Adventures
Categories: Travel Agencies, Local