Aquapride

Swimwear store in Croydon

Address: 111 Chipstead Valley Rd, Coulsdon CR5 3BP, United Kingdom

Phone: 443339000399

Region: Croydon

Nearest station: Coulsdon Town (0.42 miles)

Rated: 2.3/5 on Google.

Website

• 👍 Positive review: A customer bought a cap from Aquapride over 15 years ago and is still using it. They had a great experience with helpful customer service and are happy with their purchase.
• 😞 Negative review: Another person is extremely disappointed by their experience with Aquapride. They ordered a medium sized cap but never received it despite multiple attempts to contact the company. The money was taken from their account, and they are now seeking advice from Trading Standards.
• 😃 Mixed opinions: While one customer praises the quality of Aquapride’s products and customer service, another warns against making purchases on the website based on their disappointing experience.
• 💔 Lack of response: The negative reviewer complains about not receiving any response to their voicemail messages, online query, and email regarding their missing order.
• 💰 Risky delivery policy: The negative reviewer points out that the website’s Delivery/Returns tab states that once products are delivered to the carrier, the risk of loss passes to the buyer. This implies that there may be no proof of delivery for orders, leaving customers vulnerable if something goes wrong.

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