ANZ Bank London
Financial institution in Tower Hamlets
Address: 25 N Colonnade, London E14 5RB, United Kingdom
Phone: 442032292121
Region: Tower Hamlets
Nearest station: Canary Wharf (0.31 miles)
Rated: 2.0/5 on Google.
Opening Times
| Monday: | 9 AM–5 PM |
| Tuesday: | 9 AM–5 PM |
| Wednesday: | 9 AM–5 PM |
| Thursday: | 9 AM–5 PM |
| Friday: | 9 AM–5 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About ANZ Bank London
- 📞 Phone service needs improvement: Several customers complained about the difficulty in reaching someone at ANZ Bank London over the phone. They had to make multiple calls, and some felt that the staff was unhelpful.
- 🚫 Mixed reception: One customer expressed concern that this might be a scam and not associated with ANZ Bank. However, another reviewer mentioned that while they had trouble with phone service, they did not question the legitimacy of the bank.
- 😕 Lack of training: One reviewer suggested that staff members were not adequately trained in answering phone calls, which could explain the difficulties faced by customers.
- 💼 Extension numbers are essential: Customers mentioned that without knowing specific extension numbers for individuals or departments, it was challenging to get through to anyone on the phone. This limitation seemed inconvenient and made communication inefficient.
- ➡️ Limited usefulness: Based on reviews, ANZ Bank London’s phone service may be considered ineffective or unhelpful due to difficulty in reaching someone without extension numbers.
- 💪 Potential for improvement: The bank could enhance its overall customer experience by ensuring proper training for staff members handling incoming calls and providing alternative options or additional resources for callers who do not have access to extension numbers.
Options: Wheelchair-accessible entrance
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