Anerley Minicab Cars

Taxi service in Croydon

Address: Anerley Rd, London SE19 2AN, United Kingdom

Phone: 442038740222

Region: Croydon

Nearest station: Crystal Palace (0.14 miles)

Rated: 2.3/5 on Google.

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• 👍 One customer had a terrible experience with Anerley Minicab Cars, as their pre-booked taxi never showed up for an important work meeting despite prepayment. The customer had to take an Uber instead.
• 👎 Another customer also experienced a no-show, waiting for an additional 15 minutes before deciding to get an Uber themselves.
• 🤷 Mixed opinions exist regarding the company’s controllers and customer service. One reviewer describes them as “worst customer service” while another mentions “awful controllers”.
• 😡 A frustrating situation occurred when a cab was booked in advance for a crucial event but didn’t arrive due to the driver having car issues. It took five phone calls and seven days to secure a refund, with no compensation mentioned.
• 😠 A booking mishap caused distress when the operator tried to charge more and seemed confused about the destination airport. Eventually, there was an emergency resulting in no available drivers at pick-up time, prompting the reviewer to rely on an Uber driver and be thankful they made it on time.
• ❓ Overall reliability and professionalism are concerns raised by multiple reviewers.

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