ALDI

Supermarket in Enfield

Address: 30 Brookhill Rd, London, Barnet EN4 8SL, United Kingdom

Phone: 448000420800

Region: Enfield

Nearest station: Oakleigh Park (0.46 miles)

Rated: 4.4/5 on Google.

Price range: £££

Website

• 👜 Two reviewers expressed frustration with a new policy that required them to have their personal bags checked without explanation. One reviewer contacted head office and discovered it was an optional policy, and customers could politely decline.
• ♿️ Another customer with disabilities felt that the store was not disabled-friendly. They encountered a staff member who turned off a working self-checkout machine without proper justification, causing inconvenience as they had to wait for another lane to become available. The staff member also did not assist them in putting away their basket, contrasting with other helpful staff members.
• 🤬 A couple of customers had negative experiences with the store manager. They were repeatedly asked to open their bags for inspection while others around them were not subjected to the same treatment. When confronted about this issue, the manager denied any favoritism despite clear evidence at other tills and self-checkouts.
• ⚖️ Mixed opinions exist regarding ALDI’s bag check policy – some find it unnecessary or intrusive, while others may appreciate its potential theft prevention benefits.
• 😇 Conversely, several staff members are mentioned positively for being helpful towards disabled individuals during their shopping experience.

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