Albion Health Centre

Doctor in Tower Hamlets

Address: 333 Whitechapel Rd, London E1 1BU, United Kingdom

Phone: 442074569820

Region: Tower Hamlets

Nearest station: Whitechapel (0.09 miles)

Rated: 1.6/5 on Google.

Website

• 👍 Some positive aspects of Albion Health Centre:
• – Most of the doctors are very good.
• – Patient care from the doctors is commendable.
• Mixed opinions about Albion Health Centre:
• – It’s difficult to get an appointment, with long wait times on the phone and potential disconnections.
• – Staff at reception seem uninterested in providing service, as they ignore patients and prioritize chatting with each other.
• – Contacting them via phone is nearly impossible, and e-consultations have limited availability during weekdays only.
• – The practice did not respond to A&E doctors’ referrals, leading to having to visit A&E multiple times within a week due to worsening symptoms.
• 👎 Negative aspects of Albion Health Centre:
• – The patient care and customer service skills are very poor overall.
• – Most receptionists do not respect or listen to patients’ problems, giving the impression that they neglect patients instead of upholding their legitimate rights.
• Overall sentiment: While some doctors at Albion Health Centre provide good care, there are major issues with accessing appointments and receiving proper customer service. The receptionist staff’s attitude towards patients needs improvement for patients’ best interests.

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