Air India
Airline in Hounslow
Address: 11 Great West Rd, Brentford TW8 9DF, United Kingdom
Phone: nan
Region: Hounslow
Nearest station: Brentford (0.14 miles)
Rated: 2.2/5 on Google.
Opening Times
| Monday: | 9:30 AM–5 PM |
| Tuesday: | 9:30 AM–5 PM |
| Wednesday: | 9:30 AM–5 PM |
| Thursday: | 9:30 AM–5 PM |
| Friday: | 9:30 AM–5 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Air India
- 👉 Customer service has mixed reviews, with one person mentioning the opposite responses between email and phone communication.
- 👉 Some customers complain about long wait times and unhelpful replies, while others praise the helpfulness and understanding of office staff.
- 👉 Conflicting opinions on Covid certificates: one passenger was not asked for it at the airport despite being told it is required, while another mentions wasted money on getting PCR tests done.
- 👉 Flights are canceled at short notice, but overnight hotel accommodations are provided in such cases, earning 2 stars from one reviewer.
- 👉 One customer strongly criticizes Air India’s customer service, stating they would rather pay more to travel with another airline and have had a frustrating experience with call transfers and ineffective problem-solving.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance
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