Addison Lee

Taxi stand in Westminster

Address: N Wharf Rd, London W2 1AF, United Kingdom

Phone: 442073878888

Region: Westminster

Nearest station: Paddington (0.21 miles)

Rated: 2.7/5 on Google.

Website

• 👎 One customer had a terrible experience with Addison Lee, saying they didn’t show up on time and didn’t apologize when they were late, causing the customer to miss their train.
• 👎 The same customer mentions that there are many negative reviews about Addison Lee across all review sites and they still haven’t received their refund.
• 👍 Another reviewer booked a car with Addison Lee due to a train strike and had a bad experience with the driver. They mentioned that the driver was distracted, reading articles and scrolling on his phone while driving and even clipping his nails.
• 🤔 Mixed opinions about the driver’s behavior – one passenger mentioned that he continuously beeped at people on the sidewalk, scaring them, while another passenger reported this incident as well.
• 😕 Some customers express disappointment in Addison Lee’s quality of service, reliability, and lack of apologies for mistakes.
• 😡 A reviewer criticizes how Addison Lee apparently copy-pastes their apologies without addressing individual complaints.
• Overall summary:
• Addison Lee has received negative feedback from dissatisfied customers who experienced unreliable service, late arrivals causing missed trains. There are also significant concerns about drivers being distracted behind the wheel.

User Feedback

Leave Your Feedback

Locations Nearby