Acetrip Ltd.

Travel agency in Redbridge

Address: Unit 8, Marlborough Business Centre, George Ln, London E18 1AD, United Kingdom

Phone: 442085189700

Region: Redbridge

Nearest station: South Woodford (0.1 miles)

Rated: 3.6/5 on Google.

Website

• 👎 Corresponding with Ali Haque via email has been horrific. Absolutely no customer service and rude communication.
• 👍 Had a pathetic experience with this company. Booked a return ticket from London to Delhi that was converted to an open ticket due to Covid.
• 😕 No further details received about the open ticket, and customer care refuses to provide information or help regarding cancellation charges or end date.
• 👎 Horrible service where the company seems to wait for customers in need of flexible travel options, only to trap them by withholding information and taking their money.
• 😡 Highly disappointed and disgusted by their lack of communication and refusal to assist customers.
• 👍 The head of the Legal department lacks understanding on flight cancellations versus denial of boarding by the airline, raising concerns about competence in running the company.
• Mixed Opinions on Acetrip Ltd.:
• 💔 Terrible customer service experiences with rude communications, indicating a lack of care for customers’ needs.
• 💸 Disappointment over not receiving information about open tickets and frustration due to unhelpful customer care support.
• ⚠️ Suspicion that the company deliberately hides information from customers in order to keep their money.

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