About the Bike

Bicycle store in Hackney

Address: 124B Dalston Ln, London E8 1NG, United Kingdom

Phone: 442072542513

Region: Hackney

Nearest station: Hackney Downs (0.23 miles)

Rated: 4.6/5 on Google.

Website

• 🌟 Stuart was praised for being helpful and providing quick bicycle maintenance, including a handlebar adjustment and oil. The staff at About the Bike were described as friendly and fun to talk to.
• 🌟 The shop is known for its knowledgeable staff who have helped customers with parts for vintage bikes and provided good new wheels.
• 🌟 Customers had positive experiences both over the phone and in person, where the staff was kind, friendly, and offered quick assistance. They were even described as “life-savers” in one review.
• 🌟 About the Bike stood out from other repair shops by agreeing to do a repair/re-fit on short notice. Customers appreciated their thoroughness, careful work, and unexpected clean-up. Various staff members were noted for being polite, helpful, and welcoming.
• 💭Mixed opinions: One review mentioned Dan as the owner being incredibly helpful in sending someone with an angle grinder to deal with a lost bike key situation. This could be seen positively or negatively depending on one’s perspective of such extreme measures.
• Overall “About the Bike” received rave reviews thanks to their helpful staff who go above and beyond in providing excellent customer service.

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