A & B Tyres

Tire shop in Tower Hamlets

Address: 161 Cannon St Rd, London E1 2LX, United Kingdom

Phone: 447538239239

Region: Tower Hamlets

Nearest station: Shadwell (0.25 miles)

Rated: 4.7/5 on Google.

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• 🌟 Positive review: “Had a very good experience with A & B Tyres, they offer really good tyres at a good price. Will definitely recommend to others.”
• 🚫 Negative review: “Terrible experience at this tyre shop. The owner was unwelcoming, dishonest, and unprofessional. They installed a worn-out tyre on my vehicle without informing me it was below the legal limit.”
• 💔 Mixed opinions on customer service: One reviewer mentions the owner lacked friendliness and courtesy, while another reviewer doesn’t mention any issues regarding customer service.
• 💼 Lack of transparency: The negative review highlights the shop’s lack of transparency in installing a substandard tyre without informing the customer. This is seen as unacceptable.
• 👎 Owner shifting blame: In response to concerns about the faulty tyre, the negative reviewer claims that the owner shifted blame onto them, stating it was their responsibility to check it themselves.
• ⚖️ Diverging perspectives on responsibility: While one reviewer believes it is solely the shop’s duty to provide safe and reliable products meeting legal requirements, another implies that customers have shared accountability in checking their tyres.

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