Royal Mail Purley DO

Post office in Croydon

Address: 550 Brighton Rd, South Croydon CR2 6XH, United Kingdom

Phone: nan

Region: Croydon

Nearest station: Purley Oaks (0.22 miles)

Rated: 3.5/5 on Google.

📦 Royal Mail Purley DO has been criticized for claiming to deliver a parcel but never actually doing so. Some customers expressed frustration with the lack of photo evidence despite the company’s claims.
📸 Mixed opinions exist regarding customer service, with some reviewers claiming that their concerns were not acknowledged and were passed on to someone else. Others found it difficult to speak to a human being, leading to frustration.
😣 The overall service of Royal Mail Purley DO is described by one reviewer as one of the worst delivery companies available, citing awful service and incompetence in delivering parcels.
🏢 In terms of picking up packages, one customer had difficulty collecting their redelivery as they weren’t informed about the requirement to notify the office beforehand. However, the delay was apologized for by a friendly woman at the counter.
😡 Another reviewer mentioned encountering rude and aggressive staff members who blamed them for constant failures in parcel delivery. This person would have rated them 0 stars if possible and advised avoiding this location entirely.

Options: Delivery, Wheelchair-accessible entrance, Mobile Wallets

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