Royal Mail Harrow Enquiry/Collection Office

Courier service in Harrow

Address: The Hawthorn Centre, Unit 3 Elmgrove Rd, Harrow HA1 2RF, United Kingdom

Phone: 443457740740

Region: Harrow

Nearest station: Harrow and Wealdstone (0.5 miles)

Rated: 3.9/5 on Google.

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• 🏢 The Royal Mail Harrow Enquiry/Collection Office has mixed reviews with differing opinions on various aspects of the service.
• 📦 Some customers express frustration with parcels being taken back to the depot instead of being left in specified locations or with neighbors, questioning if drivers bother to read delivery instructions. They criticize the management and drivers for this issue.
• ⏰ There are complaints about inconsistent opening hours, with one reviewer mentioning twice visiting during advertised hours only to find the place closed without notice.
• 😊 On a positive note, there is praise for the polite and helpful team behind the counter who offer a useful service. It is mentioned that bringing ID or a passport is necessary for parcel collection.
• 🚗 The location is easy to find, offers free parking, and has ample space due to its business center setup. Additionally, they provide in-store label prints for returning items.
• ⏳ However, there are also mentions of slow service and mistakes in parcel delivery. One customer had requested delivery to their neighbor but had to collect from the depot despite receiving email confirmation of their preference.

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