Post Office

Post Office in Richmond upon Thames

Address: 51 High Street Whitton, Twickenham TW2 7LB

Phone: nan

Region: Richmond upon Thames

Nearest station: Whitton (0.14 miles)

Rated: 2.2/5 on Google.

Price range: ££

👎 Mixed opinions on staff: Some reviewers complained about inept and rude staff, while others praised the nice and helpful employees.
📦 Parcel acceptance issues: One reviewer faced difficulties in sending a parcel due to an old-looking box, which they found unacceptable. Another customer mentioned that the staff refused to take their parcel because of branding on the box.
😡 Rude treatment towards customers: Multiple reviewers witnessed or experienced rude behavior from the staff towards elderly customers or individuals with limited English proficiency. They expressed hope for improvement.
🏢 Poor reputation and need for change: One reviewer referred to it as possibly the worst post office in London, and another remarked that many negative reviews indicated a lack of improvement over time. They called for necessary changes.
💰 Pricing discrepancy: A customer mentioned that they found a prepaid special delivery envelope to be around 15% more expensive than at their local post office. They also faced difficulty obtaining a refund when returning it unused with a receipt.

Options: Delivery, Wheelchair-accessible entrance, Debit cards, NFC mobile payments, Credit cards