Pets Imperial
Pet supply store in Enfield
Address: 29 Middlesborough Rd, London N18 2AR, United Kingdom
Phone: 442036701705
Region: Enfield
Nearest station: Silver Street (0.38 miles)
Rated: 1.4/5 on Google.
Opening Times
| Monday: | 9 AM–6 PM |
| Tuesday: | 9 AM–6 PM |
| Wednesday: | 9 AM–6 PM |
| Thursday: | 9 AM–6 PM |
| Friday: | 9 AM–6 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Pets Imperial
- 🐾 Terrible customer service with no replies to emails and phone number not in use.
- 🐔 Some customers received damaged chicken coops and had difficulties getting a resolution.
- 🏠 One customer’s coop fell apart when moving it, while the seller blamed misuse.
- 📦 Another customer never received their coop but eventually got a refund, with no explanation.
- 💼 One customer received the wrong product (gun safe instead of dog kennel) and had no responses to communications.
- Overall, Pets Imperial has received negative reviews regarding their customer service, damaged products, and lack of response to inquiries. Mixed opinions exist regarding product quality and resolution of issues.
Options: In-store shopping, Credit cards
User Feedback
Broken pen
February 26, 2024
My pen was brought from pets imperial and last night I lost 4 chickens 2 of which were new babies just moved outside, I’m broken the pen bed area fell through leading my chickens to be eaten by foxes I will be looking in to a court case as this has cost me as well and my chickens lives they weren’t just chickens they were family babies we’d raised from eggs I’m heartbroken and I hope to one day seek help to close the company.
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