NGS Removal

Moving and storage service in Hackney

Address: 20-22, London N1 7GU, United Kingdom

Phone: 442030073945

Region: Hackney

Nearest station: Old Street (0.37 miles)

Rated: 4.6/5 on Google.

Website

• 🚫 Negative experience: Threatened with legal action for leaving a negative review, not recommended.
• 💰 Prices on website didn’t include VAT, ended up more expensive than expected.
• ⏰ Poor communication and customer service – had to chase for confirmation and someone responded on their day off.
• 📝 Confirmation email led to unexpected charges – agreed to van upgrade without clear explanation.
• ❌ Couldn’t fit fridge freezer in the van despite assurance it would be fine, ended up leaving it outside.
• 🔨 Chest of drawers broken during the move – company doesn’t take responsibility for breakages.
• 💥 Scratched floor due to improper covering when moving sofa, company promised to fix but denied fault later.
• Mixed opinions:
• – Some had issues with transparency and additional charges (VAT, van upgrade), while others did not mention these problems specifically.
• – While one customer emphasized poor communication and unfulfilled promises regarding the broken furniture and scratched floor, another mentioned that all issues were flagged at the time.
• Overall impression: The reviews convey a negative experience where transparency issues (pricing, extra charges) coupled with poor communication and damage during the move lead to dissatisfaction.

User Feedback

Leave Your Feedback

Locations Nearby