Frontier Forwarding Services Ltd

Freight forwarding service in Hounslow

Address: Trading Estate, Frontier House North, Pier Rd, Feltham TW14 0TW, United Kingdom

Phone: 442088937722

Region: Hounslow

Nearest station: Feltham (0.96 miles)

Rated: 4.7/5 on Google.

Website

• 👍 Shane provided great customer service, always responding quickly and politely to emails and guiding the customer through the import paperwork.
• 👍 The Belgian moving company had a positive experience with Frontier Forwarding Services Ltd. They received fast replies to their emails and a smooth crossing during their first move/transport to the UK since Brexit.
• 😕 One customer had a stressful experience initially due to a broken-down van carrying their cargo. However, Olivia did her best to rectify the situation by ensuring delivery on the next day at the required time. Although they were initially going to be charged extra, this fee was waived after expressing that it was not their fault.
• 😕 There were mixed opinions on pricing, as one customer felt that they might have been charged more compared to what some of their friends paid for similar services.
• 🌟 Another reviewer praised Frontier Forwarding’s brilliant service and highlighted previous negative experiences with another company in terms of both efficiency and customer service.
• Overall takeaways:
• – The majority of customers were satisfied with Frontier Forwarding Services Ltd’s quick responses and polite guidance during import procedures.
• – Customers appreciated the efforts made by staff members like Shane and Olivia when facing issues or delays.

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