Shanghai Express

Chinese takeaway in Camden

Address: 99 Kentish Town Rd, London NW1 8PB, United Kingdom

Phone: 442072678111

Region: Camden

Nearest station: Camden Road (0.22 miles)

Rated: 2.5/5 on Google.

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• 🍜 Mixed opinions on food quality and preparation:
• – One reviewer received sugary, soggy, overcooked noodles, while another found the food to be pretty good.
• – One customer received plain rice instead of egg fried rice and complained about the salt and pepper chicken being rock hard, whereas another enjoyed succulent sweet and sour chicken.
• 📞 Difficulties in contacting the restaurant:
• – A customer couldn’t reach them when calling.
• – Another person resorted to complaining on Uber Eats after not being able to get through via phone.
• 💸 Issues with delivery service:
• – While one reviewer praised the prompt delivery time of 37 minutes on a Monday, they mentioned receiving a lot of rice with their order.
• – However, another customer had an unpleasant experience with a consistently rude delivery driver and vowed not to order from the restaurant unless this issue was resolved.
• – One dissatisfied customer complained about poor customer service, stating that their food arrived over an hour late and cold. They also claimed that the restaurant blamed Uber drivers for the delay.
• ⭐️ Final ratings:
• – Overall food quality deemed 3 out of 5 by one reviewer.

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