Waterloo Hub Hotel & Suites
Hotel in Southwark
Address: 54 Kennington Rd, London SE1 7BJ, United Kingdom
Phone: 442079221331
Region: Southwark
Nearest station: Lambeth North (0.16 miles)
Rated: 3.8/5 on Google.
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About Waterloo Hub Hotel & Suites
- 👎 Negative review: A cab driver was refused permission to use the toilets and felt belittled by the staff. The experience was described as rude and disgusting.
- 👩💼 Mixed opinion: Another reviewer recommended avoiding this place due to a negative encounter with security staff who were aggressive and shouted at them when they politely asked to use the toilet.
- 😊 Positive aspect: The hotel is located near popular attractions such as Southbank of River Thames and Lambeth Palace.
- 💤 Cleanliness: Beds were reported to be clean, and laundry services were efficient.
- 💬 Customer Service issue: Receptionists with poor English command, who were also dismissive when the reviewer called about a guest receiving emergency treatment at St. Thomas’s Hospital.
- 💰 Good value for money: One reviewer mentioned that while there are definitely better hotels out there, this one is cheap compared to others in London, making it a good budget option.
- ⚡ Power issues: A different guest experienced no power in any socket for the first four days of their stay. Additionally, their shower was constantly boiling hot and couldn’t be cooled down.
Options: Hotel, Lodge
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