Maitrise Hotel
Hotel in Brent
Address: Wembley Hotel, 40 London Rd, Wembley HA9 7EX, United Kingdom
Phone: 442089029858
Region: Brent
Nearest station: Wembley Central (0.07 miles)
Rated: 2.7/5 on Google.
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About Maitrise Hotel
- 👎 One reviewer had a terrible experience at Maitrise Hotel, describing it as the worst hotel they’ve ever been to. They left after one night due to various issues like a broken shower, noise throughout the night, bad breakfast, dirty room and sink almost falling off the wall.
- 👎 The customer service didn’t meet expectations either. When they requested a refund for the remaining two nights, they were met with an unfriendly response and were told to fill out a form and wait until Monday for a response.
- 👍 Another reviewer mentioned that the hotel’s location was convenient for their event but noted that both the area and hotel itself weren’t great. They experienced dirty curtains, water and mold between double glazing on windows, noisy radiator, low water pressure in showers with only separate hot and cold taps.
- 😕 Mixed opinions exist about staff behavior. While one reviewer didn’t appreciate staff leaving their belongings in front of staircases without considering safety hazards, others haven’t explicitly mentioned any negative experiences with staff.
- ⚠️ Both reviews indicate cleanliness issues within the rooms – dirty curtains, dirty windows/mold between double glazing walls and general uncleanliness of hotel rooms.
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