Staybridge Suites London – Heathrow Bath Road, an IHG Hotel
Hotel in Hillingdon
Address: 276A Bath Rd, Sipson, West Drayton UB7 0DQ, United Kingdom
Phone: 442039625999
Region: Hillingdon
Nearest station: Heathrow Terminal 5 (1.34 miles)
Rated: 4.5/5 on Google.
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About Staybridge Suites London – Heathrow Bath Road, an IHG Hotel
- – The reviewer had a negative experience at Staybridge Suites London – Heathrow Bath Road.
- – They were disappointed by the lack of concierge service and room cleaning on weekends, which required advance ordering.
- – The hotel did not offer assistance with carrying bags upon arrival, and the receptionist just provided a cart and key without any help.
- – Ordering food from a restaurant required going downstairs to pick it up, as there was no delivery service to the room.
- – Despite being a large building, there was only one elevator available for use, which led residents to use the stairs instead for faster access.
- – The cleanliness of the rooms and corridors was excellent, but the reception area seemed neglected and uninterested in guest satisfaction.
- – Even when expressing dissatisfaction with their stay, the receptionist responded with indifference by simply saying “OK.”
- – There were no communication towers inside the rooms for mobile phone reception, which was inconvenient for guests.
- – Overall, this negative experience would deter the reviewer from returning to Staybridge Suites in the future.
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