John Smith House

Housing authority in Barking and Dagenham

Address: Essex, Bevan Ave, Barking IG11 9LL, United Kingdom

Phone: 442087241798

Region: Barking and Dagenham

Nearest station: Upney (0.46 miles)

Rated: 1.7/5 on Google.

Website

• 👍 The John Smith House is no longer a housing office, but has been transformed into a youth club.
• 😕 There are mixed opinions about the staff’s helpfulness. Some reviewers felt they were extremely unhelpful and unresponsive, while others initially thought they were being helpful but saw a decline in effectiveness over time.
• 😡 One pregnant woman who visited the reception felt mistreated and that she wasn’t given any assistance or basic necessities like water. She expressed feeling racism because she was not British.
• 🏛️ The staff recommended going to Dagenham library for form filling assistance, but one reviewer said there was no such service due to strict data protection laws. This led them to criticize the John Smith staff as lazy and disgruntled.
• Overall, it appears that the conversion of John Smith House into a youth club has generated mixed feelings among reviewers regarding the level of service provided by the staff. While some had negative experiences with perceived mistreatment and lack of assistance, others found them initially helpful but eventually unsatisfactory. It’s important for organizations to prioritize empathy and professionalism while serving individuals in need.

User Feedback

Leave Your Feedback

Locations Nearby