Merton Council – Complaints Team

Government office in Merton

Address: Civic Centre, London Road, Morden SM4 5DX, United Kingdom

Phone: nan

Region: Merton

Nearest station: Morden (0.08 miles)

Rated: 1.8/5 on Google.

🚗 Complaint about parking ticket: The reviewer parked on private property and received a ticket from Merton Council, expressing frustration with the council’s money-making tactics.
💔 Negative experience with Merton Social Services: The reviewer has been dealing with them for seven years and believes they have gotten worse, specifically mentioning Cleopatra Mckay and her ‘manager’ Rory Ovens as problematic.
😕 Frustration about road charges: The reviewer mentions having evidence of poor conditions in their area, which they shared with the local MP. They criticize the council for charging £200 for driving down certain roads during specific hours without clear signage.
🗑️ Rubbish collection issues: A new resident complains that their rubbish hasn’t been picked up for over three weeks, describing council staff as arrogant and rude when contacted.
♿ Accessibility concerns at Wimbledon Park: Request to resurface paths around the athletics track in order to improve wheelchair access. Gratitude expressed if action is taken.
🐀 Rats due to uncollected rubbish: Another complaint about rubbish not being collected, leading to a rat problem. Frustration expressed over perceived lack of care from the council.

Options: Wheelchair-accessible entrance

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