Royal Borough of Kensington & Chelsea

Council in Kensington and Chelsea

Address: Westway Information Ctre, Kensington & Chelsea Citizens Advice, London W10 5ND

Phone: nan

Region: Kensington and Chelsea

Nearest station: Ladbroke Grove (0.03 miles)

Rated: 1.3/5 on Google.

👍 Good experience with RBKC housing department and team, complaints were resolved to satisfaction.
👍 Positive about mechanisms for resolving problems, encourages confident use of them.
👎 Recognizes council staff limited in making changes due to current policies that may not serve residents’ needs.
🤷 Diverging opinion on whether it’s up to residents to push for change or if council workers should do it.
🙌 Emphasizes importance of public unity and persistence in bringing about change through complaints and social revolution.

Options: Wheelchair-accessible entrance

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