Nagpal Food, Wines & Spirits

Wine store in Hillingdon

Address: 36 High Rd Cowley Peachey, Cowley, Uxbridge UB8 2HL, United Kingdom

Phone: nan

Region: Hillingdon

Nearest station: West Drayton (0.94 miles)

Rated: 2.0/5 on Google.

👎 Mixed opinions on customer service: Some reviewers complain about disrespectful treatment and refusal to accept packages, while others praise a cordial and helpful person at the store.
😡 Financial concerns: One reviewer claims to have been overcharged by nearly £10 and accuses the shop of running a scam. This may deter cost-conscious shoppers.
📦 Delivery issues: Several buyers mention that the shop repeatedly refused to take delivery of their parcels, causing frustration and leading to refunds for customers. This suggests an inefficiency in their click-and-collect system.
🔍 Poor handling of lost items: A customer had to personally search for their lost package among the parcels at the store without receiving a refund. This highlights a lack of responsibility and reimbursement for mishandled deliveries.
✅ eBay collection hub: The store serves as a location for collecting orders from eBay, providing convenience for online shoppers who prefer click-and-collect options.
Overall, Nagpal Food, Wines & Spirits receives mixed reviews with concerns raised about customer service quality, potential scams involving overcharging, delivery refusals causing frustrations and refunds, mishandling of lost items without compensation.

Options: In-store shopping, Credit cards

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