Vasconez Silver

Jewelry store in Bromley

Address: 288 High St, Beckenham BR3 1DY, United Kingdom

Phone: 442086164630

Region: Bromley

Nearest station: Beckenham Junction (0.36 miles)

Rated: 3.1/5 on Google.

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• 👍 Two pairs of earrings were liked, but the silver posts on all four earrings had bent.
• 🔧 The shop promptly fixed the bent posts and the customer was pleased.
• 💔 One pair of hoop earrings broke while opening, but only an exchange was offered.
• 😞 The replacement earrings had poor quality – one post was shorter than the other and butterfly backs kept falling off.
• ❌ The level of customer service was described as shocking and it led to a decision not to return to the shop.
• ✨ A ring lost a stone and when returned to the shop for repair, it was refused without payment.
• 🙅‍♀️The store manager delivered rude behavior in refusing a refund for not wanting a new stone due to their actions.
• 💍 In the end, the customer left their empty ring with no choice but to wait for possible charges for repairs.
• ⭐ Despite negative experiences, one reviewer had positive feedback about helpful staff who went out of their way to save them money while purchasing a ring box.

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