Vasconez Silver
Jewelry store in Bromley
Address: 288 High St, Beckenham BR3 1DY, United Kingdom
Phone: 442086164630
Region: Bromley
Nearest station: Beckenham Junction (0.36 miles)
Rated: 3.1/5 on Google.
Opening Times
| Monday: | 11 AM–6 PM |
| Tuesday: | 11 AM–6 PM |
| Wednesday: | 11 AM–6 PM |
| Thursday: | 11 AM–6 PM |
| Friday: | 11 AM–6 PM |
| Saturday: | 11 AM–6 PM |
| Sunday: | Closed |
About Vasconez Silver
- 👍 Two pairs of earrings were liked, but the silver posts on all four earrings had bent.
- 🔧 The shop promptly fixed the bent posts and the customer was pleased.
- 💔 One pair of hoop earrings broke while opening, but only an exchange was offered.
- 😞 The replacement earrings had poor quality – one post was shorter than the other and butterfly backs kept falling off.
- ❌ The level of customer service was described as shocking and it led to a decision not to return to the shop.
- ✨ A ring lost a stone and when returned to the shop for repair, it was refused without payment.
- 🙅♀️The store manager delivered rude behavior in refusing a refund for not wanting a new stone due to their actions.
- 💍 In the end, the customer left their empty ring with no choice but to wait for possible charges for repairs.
- ⭐ Despite negative experiences, one reviewer had positive feedback about helpful staff who went out of their way to save them money while purchasing a ring box.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Repair services, Credit cards, Debit cards, Mobile Wallets, Credit cards
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