DNA Insurance

Insurance broker in Havering

Address: ADEC House, Chesham Cl, Romford RM7 7PJ, United Kingdom

Phone: 441708988952

Region: Havering

Nearest station: Romford (0.75 miles)

Rated: 3.2/5 on Google.

Website

• 👎 Terrible customer service, rude staff, and unhelpful except for 1 or 2 people.
• 👎 Scammers who increased the price after giving a quotation.
• 👎 Poor and awful service, described as liars and scumbags.
• 👍 Generally good but poor communication after purchasing insurance.
• 🤷 Mixed opinions on customer support and communication quality.
• Overall, customers have had negative experiences with DNA Insurance. They have complained about terrible customer service, with rude staff members who were unhelpful. One reviewer mentioned that it took them two weeks and constant follow-ups to receive their no claim bonus, only to find out that the amount of years was incorrect. Another customer felt scammed when they were asked to pay £200 more on the same day they received a quotation. They did not accept this sudden increase in price. Additionally, customers have criticized the poor communication from DNA Insurance, describing it as lacking after purchasing a policy. However, there was one positive review praising DNA Insurance as the best insurance broker and recommending them due to their knowledge and support.

User Feedback

Leave Your Feedback

Locations Nearby