Tradex Insurance Co

Insurance company in Havering

Address: 7 Eastern Rd, Romford RM1 3NH, United Kingdom

Phone: 443333131111

Region: Havering

Nearest station: Romford (0.15 miles)

Rated: 3.1/5 on Google.

Website

• 👎 The customer service is described as the worst ever.
• 👎 Many reviewers complain about the website, saying that it is always down.
• 😕 Adding a car to the policy seems to be a hassle, with the system not working properly or promising to get back within 48 hours.
• 👎 Some customers claim that Tradex Insurance Co does not pay for claims and will block you and refuse to pay anything.
• 👎 Customer service is said to be non-existent and unhelpful.
• ❗ One reviewer mentions that after being with the company for over 10 years, they were not offered other business use with their motor trade policy.
• ❗ Another customer had trouble getting their smashed rear windscreen fixed and felt that Tradex did not honor their own policy wording. They advise others to avoid this company.
• ❗ A fleet insurance customer complains about one of their vans being taken for repairs in June 2022 but still hasn’t received it back. They are frustrated by inconsistent answers from Tradex and having to pay out of pocket for the van’s expenses.

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