Installsure (formerly GGFi)

Insurance broker in Southwark

Address: 40 Rushworth St, London SE1 0RB, United Kingdom

Phone: 442076453744

Region: Southwark

Nearest station: Borough (0.32 miles)

Rated: 1.8/5 on Google.

Website

• 🥴 Mixed Opinions:
• – Some customers had negative experiences with the customer service, finding them rude and unhelpful.
• – Others praised the claim team for their fast and professional response.
• 😡 Lack of Empathy:
• – One reviewer criticized the person they spoke to on the phone for their lack of empathy and care towards customers.
• 📝 Missing Paperwork:
• – A customer had difficulty processing a claim due to allegedly missing paperwork, resulting in frustration with the insurance company.
• ⚖️ Validity of Claims:
• – Despite still being listed as an active company on Companies House, there were concerns that any claims may be considered invalid due to technicalities.
• ⏰ Delayed Claim Processing:
• – One review expressed frustration over months of delay in processing a claim, prompting them to consider reporting the insurance business to regulatory authorities.
• It’s important to note that these reviews show differing perspectives regarding Installsure (formerly GGFi). While some experienced quick and professional claim settlements, others struggled with unhelpful staff, missing paperwork issues, delayed processing times, and concerns about claim validity.

User Feedback

Leave Your Feedback

Locations Nearby