Allianz Assistance UK
Insurance agency in Croydon
Address: 102 George St, Croydon CR9 6HD, United Kingdom
Phone: 442086039653
Region: Croydon
Nearest station: East Croydon (0.07 miles)
Rated: 2.0/5 on Google.
Opening Times
| Monday: | 9 AM–5 PM |
| Tuesday: | 9 AM–5 PM |
| Wednesday: | 9 AM–5 PM |
| Thursday: | 9 AM–5 PM |
| Friday: | 9 AM–5 PM |
| Saturday: | Closed |
| Sunday: | Closed |
About Allianz Assistance UK
- 🚗 Stranded on a dangerous London motorway flyover, assistance was not provided promptly
- 💔 Company admitted they lost the customer in the system and did not send help
- 👮 Recovered by police after 5 hours of desperate calls for assistance
- ⚡️ Requested assistance for an electric vehicle, but mechanic sent couldn’t handle it
- 🚙 Unsuitable pick-up truck was sent for SUV vehicles
- 🏢 Full garage unable to take the car, customer had to arrange alternate storage
- 💸 Fighting for reimbursement of taxi expenses, still waiting for £240 after 6 months
- 😣 No progress until now despite claims being assigned to a manager, no contact made
- ❌ Overall disappointed with terrible service in times of need
- ❓ Another review mentioned bad customer service and lack of response to their claimend.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance, Appointment required
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