Towergate Insurance
Insurance agency in Croydon
Address: Interchange, 81 Station Rd, Croydon CR0 2RD, United Kingdom
Phone: 442082563300
Region: Croydon
Nearest station: West Croydon (0.08 miles)
Rated: 4.0/5 on Google.
Opening Times
| Monday: | 9 AM–5:30 PM |
| Tuesday: | 9 AM–5:30 PM |
| Wednesday: | 9 AM–5:30 PM |
| Thursday: | 9 AM–5:30 PM |
| Friday: | 9 AM–5 PM |
| Saturday: | 9 AM–1 PM |
| Sunday: | Closed |
About Towergate Insurance
- 👍 The initial quote process was straightforward and easy
- 👍 Annual renewal was done through an online service
- 👍 Customer had an issue with the renewal service, but it was resolved promptly by Jamie
- 👍 Premiums did not increase significantly compared to other insurances
- 👍 Customer feels confident in using Towergate for years to come
- 😕 Customer canceled their policy due to selling their business premises insured with Towergate
- 😕 They were promised a refund of £977.00, but it took 72 days to receive it
- 😕 Multiple calls were made, but there was a lack of communication and follow-up from Towergate staff
- 😕 The refunded payment was even sent to the wrong account initially
- Overall, opinions regarding Towergate Insurance are mixed. While one customer had a positive experience with quick resolution and affordable premiums, another customer faced difficulties with canceling their policy and receiving a refund.
Options: Wheelchair-accessible entrance
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