Asurion

Asurion

Insurance agency in Hounslow

Address: Vantage London, Great West Rd, Brentford TW8 9AG, United Kingdom

Phone: 442032497900

Region: Hounslow

Nearest station: Kew Bridge (0.22 miles)

Rated: 2.7/5 on Google.

Website

Opening Times

Monday:9 AM–5 PM
Tuesday:9 AM–5 PM
Wednesday:9 AM–5 PM
Thursday:9 AM–5 PM
Friday:9 AM–5 PM
Saturday:Closed
Sunday:Closed

About Asurion

  • 👍 People have had negative experiences with Asurion in relation to Virgin Mobile’s protection plan.
  • 👎 Asurion has been slow in providing replacements, taking longer than the promised 24 hours.
  • 😕 They frequently promise to call back but never do.
  • 🤔 There are concerns about their indefinite time limit for device confiscation in their contract.
  • 😊 One reviewer had a positive experience with an independent ombudsman, winning a claim against Asurion and receiving owed compensation.
  • 🌟 Some customers received replacement phones of inferior quality and functionality.
  • ❌ The company has been unwilling to take responsibility for these issues according to one reviewer.
  • ⭐ It is suggested that it may be more worthwhile saving money on insurance fees and covering damages independently.
  • 💔 Overall, the experience of dealing with Asurion has left some customers disillusioned and hesitant towards phone insurance.

Options: Wheelchair-accessible car park, Wheelchair-accessible entrance

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