Discount Insurance

Insurance agency in Hounslow

Address: 27 Great West Rd, Brentford TW8 9BW

Phone: nan

Region: Hounslow

Nearest station: Kew Bridge (0.09 miles)

Rated: 2.5/5 on Google.

🏠 “Discount Insurance” received a negative review from a customer who had two roofs that needed to be replaced for their large family. They claimed that despite providing genuine quotes, the claim was rejected after a day, leaving their children with leaking roofs.
☎️ Another reviewer had a terrible experience trying to contact the company. They mentioned long waiting times on the phone and not being provided with clear contacts for customer service. It was confusing to determine who to reach out to regarding cancellation or other inquiries.
❌ One customer mentioned that after evident storm damage, Discount Insurance has been delaying and not responding to emails regarding their straightforward claim. This person advised avoiding this insurance company altogether.
🔄 A long-term customer noted issues with renewal documents being consistently incorrect over their five years of having a policy. Every year they had to call and update details, and this time when they updated correctly, they were still waiting for a call back about payment.
✅ Mixed opinions: While the first two reviews were highly critical of Discount Insurance, one mentioning disgust and another advising never getting insurance from them again, it’s important to note that not all reviews expressed such strong negativity.

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