West Middlesex University Hospital
General hospital in Hounslow
Address: Twickenham Rd, Isleworth TW7 6AF, United Kingdom
Phone: 442085602121
Region: Hounslow
Nearest station: Isleworth (0.58 miles)
Rated: 2.7/5 on Google.
Opening Times
| Monday: | Open 24 hours |
| Tuesday: | Open 24 hours |
| Wednesday: | Open 24 hours |
| Thursday: | Open 24 hours |
| Friday: | Open 24 hours |
| Saturday: | Open 24 hours |
| Sunday: | Open 24 hours |
About West Middlesex University Hospital
- 👍 The treatment in the A&E Department was amazing, with kind and professional staff and efficient CT Scan and X-ray procedures completed within 48 hours.
- 😕 However, there was a mixed experience at the Reception in A&E. One receptionist provided positive service, but another receptionist (described as a Black middle-aged lady with a colorful ponytail) was said to be aggressive and raised her voice towards a patient who was told to go home without an x-ray.
- ⏰ Another reviewer had a long wait of at least 5 hours in urgent care while experiencing severe pain. They felt disregarded when a nurse named Stella attended to another patient before them even though they were next in line.
- ❌ This patient felt discriminated against by Stella’s unpleasant behavior during their interaction.
- Overall summary: While West Middlesex University Hospital received positive feedback about efficient treatment, professionalism, and teamwork from one reviewer, there were contrasting experiences of poor reception service and longer waiting times accompanied by negative attitudes from staff members like Stella.
Options: Wheelchair-accessible car park, Wheelchair-accessible entrance
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