HobbiHouse

Hobby store in Hackney

Address: 161 Stoke Newington High St, London N16 0NY, United Kingdom

Phone: 442036025220

Region: Hackney

Nearest station: Stoke Newington (0.29 miles)

Rated: 2.4/5 on Google.

Website

• 👍 One reviewer was unhappy because they bought plastic storage boxes that didn’t fit their space and the store only offered a credit note instead of a refund. The staff claimed they had reminded the reviewer about the exchange-only policy, but they felt that wasn’t true.
• ❤️ Another customer expressed disappointment with perceived racism in the store. They felt that being followed around like a criminal because of their race was unfair and also mentioned that all staff members were pervs, having profiled and objectified them.
• 🤷‍♀️ The business responded by denying responsibility for the negative experience and implying it might have been confused with another shop nearby where they received rude treatment. The customer strongly rebutted this, stating that they knew for sure it was HobbiHouse where they were followed and expressing frustration at being blamed or pushed off onto others.
• 💔 There are mixed opinions about HobbiHouse: one customer is dissatisfied with their refund policy while another alleges discrimination along with inappropriate behavior from staff members.
• ✅ It seems important to clarify any miscommunications or misunderstandings regarding policies so customers feel properly informed when making purchases or seeking returns.

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