Little Grass Shack

Home goods store in Hackney

Address: Unit 2c, Leswin Pl, London N16 7NJ, United Kingdom

Phone: 442072410742

Region: Hackney

Nearest station: Rectory Road (0.19 miles)

Rated: 4.2/5 on Google.

Website

• 📛 Mixed opinions on customer service:
• – Some reviewers had a negative experience with customer service, mentioning broken items and lack of response to emails.
• – On the other hand, one reviewer praised Holly for being helpful and quick to respond.
• 😃 Positive feedback on shipping and paperwork:
• – A customer from Belgium mentioned that the shipping went smoothly, even after Brexit.
• – They also appreciated the efficient handling of paperwork.
• 👍 Praise for friendly and personable staff:
• – One reviewer mentioned that the staff at Little Grass Shack is friendly and personable.
• – The in-house artists were also highly regarded for their talent.
• ⭐️ Appreciation for excellent service:
• – A reviewer from Ireland expressed their gratitude for the outstanding customer service.
• – They specifically mentioned receiving a puffer fish item that they loved.
• 💔 Terrible business practices mixed with cute products:
• – One buyer warned others about potential risks associated with purchasing from Little Grass Shack due to a lack of post-sales assistance.
• Overall, it seems like there are contrasting experiences when it comes to customer service. While some customers were disappointed by broken items and poor communication, others had positive encounters with helpful staff.

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