HOM Concept Brent Cross

Furniture store in Barnet

Address: Brent Cross Retail Park, Tilling Rd, Brent Cross, London NW2 1LS, United Kingdom

Phone: 442039506227

Region: Barnet

Nearest station: Brent Cross (0.6 miles)

Rated: 2.1/5 on Google.

Website

• 👎 After waiting 7 months for my sofa, it was cancelled without notification and no refund was given.
• 👍 Another customer waited 16 weeks for their sofa and received the wrong sided sofa bed.
• ❓ Mixed opinions on delivery times – some people waited 5 months, while others were promised delivery soon after 12 weeks.
• ❌ Poor customer service – difficult to contact and no information provided about delivery, even after waiting almost 4 months.
• 🛠️ The company appears to be in financial trouble with doubts about them releasing containers by a specific date.
• 💰 One customer accused Turkish companies of stealing money from hardworking families instead of improving their business.
• Summary: Customers experienced significant delays in receiving their orders from HOM Concept Brent Cross. Some had to wait an additional month for a replacement after receiving the wrong item. There were mixed opinions on delivery times, but poor customer service was consistently mentioned. Additionally, there are concerns about the company’s financial situation.

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