Graham and Green Notting Hill

Furniture store in Kensington and Chelsea

Address: 4 Elgin Cres, London W11 2HX, United Kingdom

Phone: 442072438908

Region: Kensington and Chelsea

Nearest station: Ladbroke Grove (0.27 miles)

Rated: 3.8/5 on Google.

Price range: £

Website

• 👎 Disappointed customer with poor quality product and unimpressive customer service. Paid £6 for delivery but found the item to be cheap and tacky, not worth its £30 price tag. Couldn’t return the item to a store and had to pay £10 for courier collection.
• 👍 Positive experience at the Elgin Crescent store. Received excellent service from two different staff members. They were kind and helpful when exchanging two sheepskin rugs, even without a receipt. Went above and beyond by calling another store to check on an item’s availability and informing the customer about its damage.
• 😕 Mixed opinions – one negative review highlighting poor quality control while the other praising great service at a specific store location.
• 💡 Key takeaways: Graham & Green Notting Hill might struggle with maintaining consistency in their product quality as one review mentioned poor quality control. However, positive experiences at their physical stores showcase friendly staff providing exceptional customer service by going out of their way to assist customers.

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