Surbiton Sugarcraft
Cake decorating equipment shop in Kingston upon Thames
Address: 140 Hook Rd, Surbiton KT6 5BZ, United Kingdom
Phone: 442083914664
Region: Kingston upon Thames
Nearest station: Chessington North (0.89 miles)
Rated: 4.4/5 on Google.
Opening Times
| Monday: | 8:30 am–6 pm |
| Tuesday: | 8:30 am–6 pm |
| Wednesday: | 8:30 am–6 pm |
| Thursday: | 8:30 am–6 pm |
| Friday: | 8:30 am–6 pm |
| Saturday: | 9 am–5 pm |
| Sunday: | Closed |
About Surbiton Sugarcraft
- 👍 Staff is helpful and always ensures the customer gets what they need for their cakes.
- 👍 Everything you need is available in one place.
- 👍 Worth the trip even for customers coming from Barbados.
- 😮 Unbelievable service – a customer was let down by a postal order before a holiday and the staff member went out of their way to bring supplies to help them fulfill their baking needs.
- 😕 Mixed opinion on online customer experience – one customer had a bad experience with poor communication, stock levels, and no apology, while another praised the store for being the only place that stocked specific items they were looking for.
- ❌ The negative experience led one customer to decide not to use Surbiton Sugarcraft again and stick to larger companies instead.
Options: Delivery, In-store pick-up, In-store shopping, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments
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